Offers &
Rewards
Join for free. Be
rewarded forever.
Become a Valued Hotel Guest (VHG) member and you’re part of a growing family of adventurous travellers with a passion for great food, drink, art, culture, and locally-inspired experiences.
Enjoy these rewards when you join:
- Save up to 10% each time you book in all Tiers: Member, Classic, Exclusive, and Premier
- Up to 5% off seasonal packages
- A dedicated reservations line
- Exclusive birthday rewards
- Members-only discounts, offers, & promotions
- Room upgrades
- Priority wait-list on unavailable dates
- Discounts on Valencia at Home merchandise
Choose your tier and start enjoying
Member
0 Paid Nights or 0 Stays per year qualifies VHG loyalty guests in this tier
Special Birthday Offer based on availability, unavailable dates may apply. May only be used once per year, per VHG Loyalty member, for one room within 90-Days of the VHG birthday. Cannot be combined with any other offer or discount. Bookable via birthday email or through reservations department
Classic
1-29 Paid Nights or 1-9 Stays per year qualifies VHG loyalty guests in this tier
Room Upgrades, based on availability the day of arrival
Exclusive
30-74 Paid Nights or 10-24 Stays per year qualifies VHG loyalty guests in this tier
- Early Arrival as early as 2:00PM, based on availability the day of arrival
- Late Departure as late as 1:00PM, based on availability the day of departure
- Grand Opening Offer at New Valencia Collection Properties valid for bookings within 6 months of the hotel opening, offer will be sent via email or loyalty guest may contact the Corporate Director of Loyalty
- Same-Day 4PM Cancellation applies towards Exclusive and Premier Guests reservations booked directly via the hotel website, 3rd party bookings do not apply. Does not apply towards special event reservations, pre-paid reservations or advance deposit reservations
Premier
75+ Paid Nights or 25+ Stays per year qualifies VHG Loyalty guests in this tier
- Personalized Welcome Amenity – For any amenity preference updates contact the Corporate Director of Loyalty
- Premium Wi-Fi Upgrades based on Hotel Wi-Fi options and availability
Offers & Rewards
