Valencia Collection Website Accessibility Statement

At Valencia Collection, ensuring website accessibility for people with disabilities is a priority. The development team uses software tools aligned with the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA). While industry standards lack regulated legislation, the company commits to good faith efforts in following available guidelines.

Those encountering accessibility issues should contact the organization by emailing info@valenciagroup.com or calling 866.842.0100, providing specific details about the problem and relevant page.

The website has been developed with careful consideration of accessibility guidelines and receives regular enhancements. Testing confirms compliance with or exceeding Level AA of the WCAG 2.1 Standard using the AXE Web Accessibility Evaluation Tool. The site undergoes periodic testing to ensure new or edited content conforms with current accessibility guidelines.

Facilities for Guests with Disabilities

Individual hotels feature specially adapted rooms complying with the Americans with Disabilities Act. Housekeeping can provide raised toilet seats and shower chairs upon request.

Guests should direct accessibility questions to their hotel’s 24/7 front desk. Contact information is provided for each location, including Hotel Valencia Riverwalk, Hotel Valencia Santana Row, Lone Star Court, Cavalry Court, The George, Texican Court, and Cotton Court.